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PRIVACY POLICY

Thank you for visiting our website www.vivaland.com which is operated and managed by Viva Land Investment & Development Holdings Joint Stock Company (“Viva Land”). It is our respectful commitment in protection of all personal information from you in strict confidence. Please read our privacy policy with details thereof below to have a better understanding about our commitments in protecting rights of our website’s visitors.

I. PRINICIPLES
  1. This privacy policy of customer information (“Privacy Policy”) applies to all individuals and organizations who access, use, and provide information on the website www.vivaland.com of Viva Land.
  2. The collection of information required by the website www.vivaland.com is mainly applied to some significant information including full name, gender, date of birth, email, contact address, phone number, company name, enterprise code, head office address, information of managers etc., It is noted that this Privacy Policy shall not apply to those information that we are not required to keep confidential by laws.
  3. By providing information on the website www.vivaland.com, you have acknowledged and confirmed that you have read, understood and agreed on terms of this Privacy Policy, and all information publicly available on the website www.vivaland.com which shall be updated and published on such website from time to time (if any).
II. PURPOSE OF INFORMATION COLLECTION AND SCOPE OF USAGE

Viva Land shall use information provided by you for the following purposes and scopes:

  1. Contact, support and address your inquiries and complaints.
  2. Provide the information and best services to you, which includes the provision of the following information: projects, products, construction progress, newsletters, Viva Land’s activity programs, etc.,
  3. Do market research, synthesis, and analysis of general information of yours (for example, average age, geographical area ...), of which detailed information is only used for statistical works and developing customer care policy.
  4. Other purposes with your consent or as prescribed by laws.

Viva Land shall use the information to serve all your requirements in the best way. Therefore, please provide us with the most updated and accurate information and keep us notified of any change to such information.

III. TERM OF INFORMATION STORAGE

The information provided by you will be stored and kept confidentially on the server of www.vivaland.com until there is your request for destroy of information, or until it is destroyed by laws.

IV. INDIVIDUALS AND ORGANIZATIONS BEING ENTITLED TO ACCESS TO YOUR INFORMATION
  1. Viva Land; its subsidiaries, dependent units; project companies where Viva Land acts as business cooperator or developer; partners of Viva Land; service providers for Viva Land; as well as the managers, employees of Viva Land and those people of the aforesaid organizations, who are entitled to access to your information for the purposes and scope of information usage as set out herein.
  2. Individuals, organizations, competent state authorities who are entitled to access to your information in accordance with laws or with your consent.
V. COMPANY BEING IN CHARGE OF COLLECTING AND MANAGING THE INFORMATION

Viva Land Investment & Development Holdings Joint Stock Company

Address: No. 2 Ton Duc Thang Street, Ben Nghe Ward, District 1, Ho Chi Minh City, Vietnam.

Tel: (+84) 28 3633 8845

Email: general@vivaland.com

VI. METHODS AND TOOLS FOR ACCESS AND CORRECTION OF INFORMATION

In case you need to access and correct the information, you can contact Viva Land by the methods mentioned in Section V of this Privacy Policy.

VII. SECURITY POLICY OF CUSTOMER INFORMATION
  1. Viva Land shall not disclose any of your information to any third party other than the individuals and organizations as specified in Section IV of this Privacy Policy.
  2. In the event that the information system is hacked which creates a risk of losing your information, the technical team of the website shall do their best effort to avoid and/or minimize the risk of information loss. At the same time, we will also promptly notify the relevant authorities to investigate and handle the case in accordance with the law. You agree that Viva Land is exempt from all liabilities in case the data processing system, software, signal transmission system get any problems, errors, attacked or any other issues that is beyond Viva Land’s control which may lead to the loss of your personal data.
VIII. MECHANISM FOR RECEIPT AND SETTLEMENT OF CUSTOMER’S COMPLAINTS

If you have any questions or complaints in terms of using information according to the purposes and scopes herein, you can contact Viva Land by the methods as described in Section V of this Privacy Policy. We will consider those questions or complaints and respond to you as soon as possible.